"Erie By Cycle"
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FAQ
FAQ?
Do you buy bikes?
We do not buy bicycles. We do take bikes in for a trade value if your bicycle was previously purchased at our store.
Do you work on motorized bicycles?
We do not work on any bicycle with any form of combustion engine on it.
Do you service bicycles not purchased from your store?
We service most brands of bicycles.
Do you sell used bikes?
We sell profesionally refurbished used bikes.
Where are you located?
We are conveniently located 1 mile from Presque Isle State Park at 2774 West 12th St Erie, Pa 16505.
Do you offer gift cards?
We do offer gift certificates.
Which payment methods do you accept?
We accept cash and gift certificates as well as VISA, Mastercard, American Express, Discover, and Apple Pay.
Do you sell E-Bikes?
We carry multiple brands of E-bikes for recreational, utility, and off road use.
Do I need an appointment to service my bike?
No appointment necessary! Quick turn around time for overhauls and tune-ups! Most flat repairs and tire changes can be done while you wait! Call ahead for more accurate turn around times!
Do you repair fitness equipment?
We service fitness equipment originally purchased from our store.
Do you build bikes?
If you purchased a bicycle online and need it built and tuned, we will be happy to help! We also work with customers on custom bike builds from entry level to high end.
Do you ship bikes?
We do not ship bikes. We do sell bike boxes. We also professionally package bikes in a ready to ship box.
Can I bring in my own parts to be installed on my bike?
Parts brought in to be installed are subject to a 25% increase in labor fees.
What is your return policy?
Parts and accessories may be returned within 30 days with original proof of purchase. Items must be in new, unused condition with all original, undamaged packaging.